Thinking Preferences Limit Us

In the previous post, I discussed the findings of Herrmann International that most of us prefer to think in either two or three of the four modes. This means that we will tend to avoid the least-preferred mode or modes, to the detriment of problem-solving or decision-making. It also means that we will communicate primarily in our preferred modes and exclude the others, to the detriment of mutual understanding in groups or relationships.

The solution is to do what is called a walkaround, meaning that we consciously visit all four quadrants as we communicate, make decisions, or solve problems. Remember, it is not that we cannot think in the lesser preferred modes, but we tend not to do so, and this practice ensures that all bases are covered.

Another example of the problem of thinking preferences is the penchant for criticism. In meeting after meeting during my 60 years of work experience, I have been dismayed at the eagerness of individuals to criticize the ideas of others. This is their preferred mode of thinking--critiquing ideas and actions. We not only see this in meetings, but in society in general. If you spend much time on Facebook (which I try not to do) you will notice that when people get excited about a post, they delight in trashing the person who created it.

I want to scream at these people, "Spend more time making a positive contribution to the world and less time criticizing those who are contributing, and we will all be better off." (Not that it would do much good.)

On a positive note, if you listen to other people communicate, you should be able to discern the mode of thinking they are engaging, and reply to them in that same mode. This is a great way to establish rapport and also the improve your own understanding of what they are saying.

As Dr. Covey said in 7 Habits, "Seek first to understand and then to be understood."